Month: August 2020

Today we will analyze – what to do if the screen of the iPhone has zoomed.

So, if you see an enlarged image on the iPhone 11 phone screen, it can be application icons or just separate elements of the iOS operating system, you can turn to Mr. Fix or do the following:

1. Use three fingers to tap the iPhone screen three times. The screen will shrink and become normal size. If during the third tap you take your fingers off the screen too quickly, the screen does not decrease, but a menu appears where you can press the button. Reduce or pull the slider to the left, thus, the size of the display normalizes.

2. If nothing happened during repeated attempts of the 3rd touch (iPhone screen is still enlarged), then restart the iPhone and perform step 1 again.

Now we see that increasing the icons on the entire screen of the iPhone is not a failure, but just one of the functions of the iOS firmware, called – Zoom, and if necessary, you can enlarge any part of the screen and look at it close, which can be useful for people with disabilities.

When the iPhone 11 screen is in zoom mode, you can move around the screen with a 3-finger gesture – we touch with three fingers and, without releasing them from the screen, move left, right, up or down, thus observing any part of the screen without leaving zoom mode.

If you decide to completely disable (or vice versa enable) this function, then do it in the universal access settings. The zoom mode has additional features – filter, controller, etc. if you can’t deal with them yourself, contact our service center. 

Thousands of people have encountered this problem. You set up your POP email account, and everything seems to be in order. But despite the fact that you can receive letters, you can’t send them. The cause of this problem is technically difficult, but let’s try to explain it more simply.

When you send a letter by regular mail, you leave it at the post office. This letter is forwarded to the post office of the addressee, which is located in another city, and then delivered from there to the address.

In a high-tech sense, the same thing happens with email. When you send a message, it is first sent to the mail server of your Internet service provider (main mail computer). Then the message is sent to the recipient’s mail server, and his/her mail program picks up your message from there.

But spammers and spyware authors pose an increasing threat, especially those who create zombie programs that, without your knowledge, generate spam on your computer. Therefore, large Internet providers began to counteract them in two ways, which also block outgoing messages from your iPhone 11. 

Select a different port

Ports are invisible “channels” leading from a computer to the Internet. One port is responsible for sending mail, the other is responsible for the operation of the Internet, and so on. Most computers use port 25 to send email. However, to block spam generated by zombie programs, large ISPs set up their networks so that e-mails sent through port 25 could follow only one direction: to their own mail servers of Internet providers. (Basically, zombie programs try to send messages directly to recipient mail servers, so they are effectively blocked in this way.) Your iPhone tries to send a message through port 25 and it is blocked.

Decision? Select a different port. On the Home page, click Settings – Mail, Contacts, Calendars. Select the name of your POP account. Scroll to Outgoing Mail Server. Click on an address to edit it. Click On to open the SMTP section.

At the bottom of this section is the Server Port field. Change its value, for example, to 587.

Try sending the email again. If this still fails, try changing this suffix to 465.

Use the carrier’s mail server

When you are at home, your computer is directly connected to the Internet service provider’s network through a modem or through DSL. Your ISP knows and trusts you.

But when you are in some other place and your iPhone 11 uses the carrier’s EDGE mobile network, your Internet service provider cannot recognize you. Since your outgoing mail is created outside the network of your Internet service provider, it is blocked. According to your ISP, you may be a spammer.

Your ISP may have a special mail server address for travel use. But a simpler way out would be to simply use the operator’s own mail server.

Click Settings – Mail – the name of your POP account is Outgoing Mail Server. Click on an address to edit it. Replace the existing address with the one provided by the operator, for example сwmx.com (this abbreviation used to mean Cingular Wireless Mail Exchange).

This simple change will allow you, like thousands of other people using all kinds of gadgets, many of which are described here, to not only receive, but also send messages using the network of a mobile operator.

If you still can’t solve the problem – contact Mr. Fix We always know the solution.

In very rare cases, the iPhone touch screen stops working and responding to touch. You touch the display, but nothing happens – neither “taps” nor “swipes” lead to the expected result. The unresponsive touch screen can be caused by several reasons – a malfunction in the software, a broken display or the iPhone itself, etc. We offer you some tips to help bring a frozen screen back to life.

Touch screen does not work on iPhone 11: wipe display and hands

If the touch screen suddenly stops responding, first of all, wipe it well and wipe your hands. Bring your iPhone to the light and view from different angles. The accumulated layer of grease or dirt, food stains, hand cream or lotions may interfere with the correct operation of the display. Take a piece of soft cotton cloth and gently wipe the display with it, removing any dirt. For better cleaning, lightly dampen the cloth with water (water should not drip!).

Make sure your fingers are clean and dry. Wash your hands thoroughly, because sticky fingers may be the cause of a frozen touch screen. Too dry hand skin or calluses cannot cause a malfunction, but wet or sticky fingers are another matter.

The display does not work on iPhone: reboot the device using a “hard reset”

If your iPhone’s touch screen suddenly stops responding, perform a “hard reset”.

Performing this reboot option is very simple, but the process differs for iPhone models. In order to restart the iPhone 11, you must simultaneously press and hold the volume down button and the power button until the Apple logo appears. If after rebooting the device the touch screen is working again, it means that the problem was caused by a malfunction in the software.

Unresponsive iPhone 11 touch screen: free up device memory

Touch screen freezing along with application malfunctions can be caused by a lack of memory on the drive. Check if there is enough free memory on your iPhone. To do this, go to Settings – General – About this device – Available. In the event that less than 200 megabytes remains, the performance of iOS is noticeably reduced.

Does the touch screen still not work?

If the touch screen of your iPhone 11 does not work, and none of the above methods help, we recommend that you back up the data stored on the device and restore iOS via iTunes. 

Also, you can contact Mr. Fix. Our specialists will fix your iPhone for an affordable price.

Sometimes iPhone owners face an unpleasant situation – the Apple logo appears on the screen and the device ceases to show signs of life. This usually happens after installing updates or crashing applications. The iPhone freezes or reboots “on an apple,” making future use impossible. What to do in this case, we will describe below.

Forced reboot of iPhone

Sometimes forced reboot of the iPhone helps to get rid of an apple on a dark screen. iPhone 11 can be rebooted by simultaneously pressing and holding the power button and volume control for 10 seconds.

To restart earlier models, press and hold the Power and Home buttons for 10 seconds.

Updating iPhone in Recovery Mode

If a forced reboot did not help, try updating iOS in Recovery Mode. This method allows you to reinstall the operating system without changing the data stored on the device. However, it is only effective if the logo screen appears as a result of a failure during the iOS update process. If the problem is related to the hardware “stuffing” of the device or jailbreak, this method will not help.

To update iOS in recovery mode, you will need a desktop computer with the latest version of iTunes and a USB cable.

1. Open iTunes on your computer.

2. Activate recovery mode.

3. In iTunes, click on “Update.”

The above steps will update the device firmware. If the logo screen does not disappear, try again, however select “Restore”. Please note that in this case all iPhone settings will be reset to factory settings (all data will be deleted). You can restore them from backups.

What to Do If The Logo Screen Does Not Disappear And The IPhone Still Does Not Work?

If rebooting the device, updating the firmware, or even resetting the settings did not help, the problem may be hardware related. In this case, it is best to contact Mr. Fix service center that specializes in repairing Apple products.

Why Does The Iphone Freeze And Reboot On An Apple?

If the iPhone 11 screen suddenly goes blank, a logo appears on it, and then nothing happens, then something went wrong with the software. Reasons for the appearance of the screen with the logo are the following:

• The most common problem is a failure during the iOS update process.
• If a jailbreak is installed on the device, the problem may be related to the jailbreak itself, a tweak or an application installed from Cydia.
• Incorrectly working beta version of iOS.
• Problems with hardware. 

Smartphones have firmly entered the life of a modern person, we spend the whole day periodically or for a long time looking at the screen of our iPhone. We download all information on the phone. Images, audio, and video recordings, contacts, text and voice messages, documents – all this is “securely” stored in our iPhone, with which we are inseparable. But one system failure should occur, and all the data is inaccessible, and even under the threat of loss. What to do and where to run if the iPhone does not turn on, you just see the apple on the screen, and then it turns off? 

What To Do If iPhone 11 freezes?

Hard (forced) reboot of the device

The first thing to try in case of any iPhone malfunction is to reboot the phone. If you can’t restart your iPhone in the standard way, you should use special device shortcuts to force the phone to restart. 

To restart iPhone 11:

Step 1. Quickly press and release the volume up button.

Step 2. Repeat this procedure for the volume down button.

Step 3. Hold the side button until the Apple logo appears on the phone screen.

If the device’s reboot didn’t help, you still see the apple on the iPhone, and it doesn’t turn on, you can try updating the device’s operating system or restoring it to the factory settings using iTunes, which is available to every user of the “apple” product.

Update or restore iPhone 11 via iTunes

Using this method, the data stored on your phone may be deleted, so if possible, back up your iPhone in advance. If at the moment this is not possible, after restoring the phone you can use only the last backup created, new files will be irretrievably lost. Before you begin, make sure that you have the latest version of the program installed. To update or restore iPhone using iTunes, follow the instructions below.

Step 1. Launch iTunes on your computer. Connect the USB cable to the PC, but do not connect the iPhone itself yet.

Step 2. Put your iPhone in recovery mode. 

Step 3. After successfully transferring the iPhone to recovery mode, wait on the device’s screen for a prompt to restore or update the iPhone. Select the “Update” option to reinstall the operating system and save the phone data. If this option does not work, repeat the previous steps, and then select the “Restore” option. In this case, the files and settings will be erased, and the iPhone itself after rebooting will need to be restored from a previously created backup or configured as new.

If the above methods have failed to help, and you do not know what to do, if the iPhone does not turn on or freezes, then we offer you the simplest and most effective way to solve this problem – contact Mr. Fix. Our specialists will fix your iPhone for an affordable price.