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Home » Tech tips » FaceTime Not Working On iPhone? Here's Why & The Fix

FaceTime Not Working On iPhone? Here’s Why & The Fix

February 24, 2023

FaceTime on your iPhone isn’t working for you right now. FaceTime is a prominent feature that enables audio and video calls between Apple users. Here are some potential causes and solutions for why FaceTime is not functioning on your iPhone:
Poor internet connection: FaceTime requires a reliable and robust internet connection. FaceTime may only function correctly if you have a good or stable Internet connection. Consider the following:

Move closer to your Wi-Fi router or connect to a different Wi-Fi network.
To reset your network connection, activate Airplane mode for a few seconds, then disable it.

Outdated software: Ensure that your iPhone and the Facetime application are updated. Incompatible, out-of-date software can prevent FaceTime from functioning correctly.
FaceTime settings: Check if the FaceTime app is turned on in your settings. You can do this by selecting Settings > FaceTime and ensuring the toggle switch is on.
Restrictions: If restrictions are activated, FaceTime might not function. Make sure FaceTime is not blocked by going to Settings > Screen Time > Content & Privacy Restrictions.
Sign out and sign back in: Sometimes, signing out of your Apple ID and then signing back in can help fix the problem.
Contact Apple Support: If none of the suggestions above work, the problem might be more complex, and call for expert assistance. For additional help, get in touch with Apple Help.
In conclusion, FaceTime not working on your iPhone can be frustrating, but you can try a few options before calling for help from a professional. FaceTime will work again immediately if you check your internet connection, software, settings, and restrictions.