Job Application

MOBILE DEVICE REPAIR TECHNICIAN JOB PURPOSE:

The Mobile Device Repair Technician is responsible for diagnosing and repairing Mr.Fix customers’ devices and assisting them with their product needs. The Company CORE Values govern the technician who provides ‘WOW Customer Service’ and an exemplary customer experience by ‘focusing on the customer, not the dollar.’

MOBILE DEVICE REPAIR TECHNICIAN JOB DUTIES:

• Healthy participation as a team player by working with others for others.
• Initial troubleshooting and diagnostics for mobile devices.
• Skilled at quickly replacing cosmetic parts, simple electronics, modular, and/or electromechanical assemblies or components.
• Master disassembly and reassembly of various models of devices.
• Inspect products to verify conformance to specifications.
• Abide by Company CORE Values and follow company policies, procedures, and safety regulations.
• Maintain a neat, clean, and organized work area.
• Strong proficiency in operating a desktop computer.
• Strong proficiency in all forms of communication.

THE PERSONAL SKILLS REQUIRED FOR THE JOB:

• Have a friendly and engaging personality.
• Love People.
• Must be helpful and polite.
• Have a comprehensive understanding of repair basics and strategies.
• Able to work as part of a team.

It is the policy of Mr.Fix to provide equal employment opportunities to all persons and not to discriminate in its hiring or employment practices on the basis of race, color, religion, sex, national origin, age, physical or mental disability, veteran or military service status, genetic information, or any other status protected by federal, state, or local law.