How to Fix Frozen iPhone 11

August 4, 2020

Smartphones have firmly entered the life of a modern person, we spend the whole day periodically or for a long time looking at the screen of our iPhone. We download all information on the phone. Images, audio, and video recordings, contacts, text and voice messages, documents – all this is “securely” stored in our iPhone, with which we are inseparable. But one system failure should occur, and all the data is inaccessible, and even under the threat of loss. What to do and where to run if the iPhone does not turn on, you just see the apple on the screen, and then it turns off? 

What To Do If iPhone 11 freezes?

Hard (forced) reboot of the device

The first thing to try in case of any iPhone malfunction is to reboot the phone. If you can’t restart your iPhone in the standard way, you should use special device shortcuts to force the phone to restart. 

To restart iPhone 11:

Step 1. Quickly press and release the volume up button.

Step 2. Repeat this procedure for the volume down button.

Step 3. Hold the side button until the Apple logo appears on the phone screen.

If the device’s reboot didn’t help, you still see the apple on the iPhone, and it doesn’t turn on, you can try updating the device’s operating system or restoring it to the factory settings using iTunes, which is available to every user of the “apple” product.

Update or restore iPhone 11 via iTunes

Using this method, the data stored on your phone may be deleted, so if possible, back up your iPhone in advance. If at the moment this is not possible, after restoring the phone you can use only the last backup created, new files will be irretrievably lost. Before you begin, make sure that you have the latest version of the program installed. To update or restore iPhone using iTunes, follow the instructions below.

Step 1. Launch iTunes on your computer. Connect the USB cable to the PC, but do not connect the iPhone itself yet.

Step 2. Put your iPhone in recovery mode. 

Step 3. After successfully transferring the iPhone to recovery mode, wait on the device’s screen for a prompt to restore or update the iPhone. Select the “Update” option to reinstall the operating system and save the phone data. If this option does not work, repeat the previous steps, and then select the “Restore” option. In this case, the files and settings will be erased, and the iPhone itself after rebooting will need to be restored from a previously created backup or configured as new.

If the above methods have failed to help, and you do not know what to do, if the iPhone does not turn on or freezes, then we offer you the simplest and most effective way to solve this problem – contact Mr. Fix. Our specialists will fix your iPhone for an affordable price.